Fran's husband was a police officer who was killed in the line of duty while attempting to stop a robbery. Their children were very young and from that moment she had to take care of her three children by herself. Morgan, having seen his father getting killed, had started to have problems with the law. He joined the Youth Center under Carl Buford's care. She had always thought that Carl was a surrogate father for her son and the man who changed his life for the better.
In the episode, Fran's birthday arrives and she is seen surrounded by her three children celebrating and having several family loving moments; it is obvious all of them care very much for each other and, as stated by Morgan, they think she raised him and his sisters very well. After Morgan is arrested, she shows she is a strong woman and her unwavering faith in her children, while relating her son's life to Prentiss and Reid. She shows she is unaware of what had really happened to him at the hands of Carl.
In The Company, Fran is mentioned a couple of times in the beginning of the episode; first, when Desiree called her, second, when Morgan told Desiree that she visited her in the hospital and he sent her home to rest. Fran is mentioned again in Restoration, where Garcia hoped to acquire a recipe of hers, which Morgan does for her.